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The 11th Concept - The Best

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The Eleventh Concept of World Service, in short form, states as follows:

"The trustees should always have the best possible committees, corporate service directors, executives, staffs, and consultants. Composition, qualification, induction procedures, and the rights and duties will always be matters of serious concern."

This concept recognizes that the trusted servants who work for the various AA entities need to be carefully selected because they will have the most day-to-day contact with members and others interested in AA. The Twelve Concepts of World Service specifically mentions the nominating, budgetary, public information, literature and general policy committees as requiring people with very specific skills and outlooks.


Do we appreciate the services of the paid staff at the club or central service office in our area? When is the last time we said a simple "thanks" to them? Why not do that today?

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